No one enjoys delivering bad news. Yet at times HR professionals are required to give bad news to employees at times. These conversations are often uncomfortable for both the employee and the HR professional. In this webinar we will look at how to effectively have these uncomfortable conversations with employees.

In this webinar, participants will learn what an uncomfortable conversation is. It will also look at what is involved in an uncomfortable conversation. This may include having an accountability conversation, confronting inappropriate employee behavior and giving performance feedback. Some conversations seem impossible and yet the HR professional can be effective in being firm but still listening and giving voice to the employee. Sometimes bad news must be delivered. During the webinar, attendees will learn how to deliver uncomfortable messages involving employee termination or layoff, giving a poor performance review and discussing issues of hygiene or dress. Those attending will learn the skills necessary to have these uncomfortable conversations.

Webinar Highlights:

• What is an uncomfortable conversation
• How to have an uncomfortable conversation
• What is involved in giving feedback
• How to handle an impossible conversation
• What are different types of impossible conversations
• How to deliver bad news
• What are strategies for discussing employee termination or layoff
• What are strategies for discussing a poor performance review
• What are strategies for discussing issues of employee dress or hygiene

Who should attend?

• Human Resource Managers
• Human Resource Generalists
• Managers
• Assistant Managers
• Team Leaders
• Department Managers
• Team Members