Despite thorough hiring processes and inspired leadership, all supervisors will eventually encounter employees with Toxic Attitude Syndrome. Whether it’s a negative attitude, poor attendance, or substandard work, managing these performance issues can be time-consuming and emotionally draining. Studies show that 57% of employees have witnessed abusive or intimidating behavior, and almost everyone works with someone who isn’t meeting expectations.

This webinar provides managers with the insights and tools needed to handle performance issues effectively. With the right strategies, managers can hold employees accountable and improve overall organizational performance. Participants will receive several handouts that serve as a toolkit to kickstart their own performance management initiatives.

Managing employee performance is a vital responsibility for all leaders, regardless of the setting—corporate, volunteer, or even family groups. Achieving desired outcomes relies on the leader’s ability to set clear performance expectations and, when necessary, outline the methods or processes to be used. When an employee disconnects from their goals or processes, swift assessment and action are crucial. Delaying action can negatively impact both organizational performance and team morale, leading to compounded issues. Addressing technical and behavioral problems promptly and within policy and regulatory guidelines is essential to avoid risks such as lawsuits and negative public relations. A leadership team that is well-informed and consistently applies best practices in performance management is key to long-term success.

Learning Objectives:-

• Establish clear expectations from the start.
• Understand the impact of poor performance on organizational effectiveness and work environments.
• Identify the pitfalls of progressive discipline policies.
• Assess the drawbacks of probationary periods.
• Understand employment-at-will and its appropriate applications.
• Learn the principles of just cause.
• Conduct thorough disciplinary investigations.
• Hold employees accountable for sustained improvement.
• Implement an effective coaching system for employees.
• Manage difficult personalities in the workplace.
• Overcome 11 common barriers in managing employee behavior.
• Document Toxic Attitude Syndrome objectively.
• Prepare for and execute termination processes.
• Conduct disciplinary meetings with confidence.
• Develop and implement Performance Improvement Plans, including sample forms.
• Set and achieve SMART goals for employee performance.
• Use last-chance warnings effectively.

Who Should Attend:-

This webinar is ideal for:

• Managers and supervisors responsible for corrective action
• Human resources professionals
• Aspiring leaders and supervisors
• HR staff
• Directors
• Managers