Pharmaceutical manufacturing sites continuously compete within the same company to maintain production volumes and avoid closures.
To attain the status of a high-performing organization, manufacturing sites are implementing strategies and practices like operational excellence and performance reliability.
To achieve this goal, innovative approaches to traditional processes must occur. This webinar discusses how, by redesigning the training function and focusing on the expected result (human reliability) instead of the how (training), more than 60% of human error events in pharmaceutical manufacturing facilities were reduced.
Areas Covered in the Session
- Background on Human Error Phenomena and Measurement
- The importance of Human Error Prevention/reduction
- Quantitative and qualitative information gathering
- Facts about human error and training
- The Challenge: Reduce Human Error
- Methodology
- Findings
- Organizational Level Actions Taken
- Specific Actions Taken
- Final Results: 60% Reduction
Who Will Benefit
- Training Managers and Coordinators
- Operations
- Manufacturing
- Plant Engineering
- QA/QC Staff
- Process Excellence/Improvement Professionals
- Industrial/Process Engineers
- Compliance Officers
- Regulatory/legislative Affairs Professionals
- General/Corporate Counsel
- Executive Management
Ginette Collazo
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience specializing in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry. Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida- based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction...
